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Why do I continuously get the acobat plug in - Internal Error message & need to restart?

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  • 7 имеют эту проблему
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  • Последний ответ от mlcaRN

mlcaRN
mlcaRN
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While off campus linked to library & obtaining pdf articles I constantly am getting this error message - loose my research & need to start over - this has happened for many weeks & is increasing in frequency - occurred 4 times today -- sometimes the message is sent to Firefox

While off campus linked to library & obtaining pdf articles I constantly am getting this error message - loose my research & need to start over - this has happened for many weeks & is increasing in frequency - occurred 4 times today -- sometimes the message is sent to Firefox

Все ответы (2)

Matt_G
Matt_G
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Hi mlcaRN,

Have you checked to see if your PDF add-on is up to date? You should take a look at the View PDF files using Firefox’s built-in viewer Knowledge Base article. There is a lot of good information in there. You should try both of the suggested PDF add-ons to see if that fixes the issue.

Hopefully this helps!

mlcaRN
mlcaRN Задавший вопрос
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Thanks I added an upgrade so will see how that works. Appreciate the assistance. Guess I just assumed when I got up grades on the Adobe Reader just assumed they included upgrades for the Adobe Pro.