Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Flash plugin keeps on crashing everytime when some audio is played in firefox.

  • 3 ответа
  • 4 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF.

Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine)

OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF. Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine) OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

Все ответы (3)

more options

Hi sajid.deshmukh,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

more options

Hi Matt_G,

I already tried all the fixes / solutions mentioned on that link (Flash plugin troubleshooting section ), but it didn't work :( .

Thanks.

more options

Try to disable the hardware acceleration in the Flash Player. See:

Flash "Display settings" window:


You should update your graphics display drivers if that is possible, see the Graphics section on the "Help > Troubleshooting Information" page.