Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

After upgrading to FF 11.0, I tried to logging into my bank accounts and getting this issue.

  • 1 ответ
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Matt_G

more options

After upgrading to FF 11.0, I tried to loggin into my bank accounts, it's asking for additional info, not sure if its safe to provide this info ...as its asking for all the social details ..i have tried 3 different banks , same with all ...This problem isnt same with IE, bank sitess works fine on my IE

After upgrading to FF 11.0, I tried to loggin into my bank accounts, it's asking for additional info, not sure if its safe to provide this info ...as its asking for all the social details ..i have tried 3 different banks , same with all ...This problem isnt same with IE, bank sitess works fine on my IE

Изменено NoahSUMO

Все ответы (1)

more options

Hi gphandhar,

What do you mean that your bank is asking for "social details' in your question? If your bank is asking more questions after the upgrade, it could be that they see that you are using a different version of a browser than you normally do so they want to verify it is really you. It is not uncommon for them to ask for a pet's name, highschool attended, etc. Especially if you log in from a different computer that you don't normally use.

However, I think the absolute safest approach would be to call your bank and ask them if what you are seeing is indeed part of their security. You can never be too careful ;)

If it isn't your bank, your issue may be because you've been hit with some Malware.

Hopefully this helps!

Изменено Matt_G