certain image not showing in email
This issue happened using Firefox 14.0.1 in Windows7
I have an email that loads several images from a specific website. All the images load except the company's logo. At first I thought it might be yahoo mail issue. However I tried opening same email in hotmail, it does not show up as well.
I've tried all the solutions that firefox provided ( deleting cache, check media blocked, exceptions etc ) and it still not working. I've even re-installed Firefox.
This problem only appeared on Windows7. I've the same version of Firefox in Mac and it's showing the logo.
Все ответы (4)
Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)
- You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
Don't select anything right now, just use "Continue in SafeMode."
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
When you figure out what is causing that, please let us know. It might help other user's who have that problem.
Thanks for getting back to my issue. I've tried the SafeMode and it doesn't solve the issue.
What kind of image is that if you open it on the Mac in an image editor?
It's a JPG