Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I can't get rid of BEARSHAREand I never asked for it. I wantit gone.

  • 2 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

I am trying to get rid of Bearshare tab thing from my internet. I am computer illiterate and with my limited knowledge I can't figure it out. I did erase everything from my programs and control panel but it won't stop. I also have this coupon crap tab on my tab browser that is not erasing when I ask. These started and I have no clue where they came from. If you have an idea please help!!!!! Thank you so much. Erika

I am trying to get rid of Bearshare tab thing from my internet. I am computer illiterate and with my limited knowledge I can't figure it out. I did erase everything from my programs and control panel but it won't stop. I also have this coupon crap tab on my tab browser that is not erasing when I ask. These started and I have no clue where they came from. If you have an idea please help!!!!! Thank you so much. Erika

Все ответы (2)

more options

Scan for malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

See:

You can look for a "Mediabar" program under "Control Panel > Programs and features"

See also this forum thread about BearShare: