Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why is Firefox suddenly adding things (e.g. special toolbars) without my express acceptance, and how do I stop it?

  • 2 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Phillie

more options

Firefox would always advise me when there is going to be an update, and ask if I wanted to accept an add-on or toolbar included with the update. Now it appears that it is automatically updating and including the toolbars and add-ons without asking me. How do I change the settings so I can stop that?

Firefox would always advise me when there is going to be an update, and ask if I wanted to accept an add-on or toolbar included with the update. Now it appears that it is automatically updating and including the toolbars and add-ons without asking me. How do I change the settings so I can stop that?

Выбранное решение

hello, firefox updates never include toolbars or other unwanted programs - please always download firefox from the original location at getfirefox.com.

you might have a problem with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

hello, firefox updates never include toolbars or other unwanted programs - please always download firefox from the original location at getfirefox.com.

you might have a problem with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

Thanks for your suggestions, madperson. I checked the addons and found a Java addon. I know I recently updated Java, and the problem started after that. I have disabled that addon. Hopefully that will take care of it. I will wait and see.