Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox 19 incompatible with latest Windows update

  • 2 ответа
  • 12 имеют эту проблему
  • 3 просмотра
  • Последний ответ от Catffs

more options

Running Firefox 19 and Vista/Windows 7.

My computer got one of those "critical Windows updates" and installed automatically. Afterwards it would not run Firefox. Firefox did not crash--it simply never started running in the first place. The most information I could get was that Firefox was now incompatible. Malwarebytes was able to connect to the internet, but not my browser. I did a system restore to before the update and it all works for now, but that's only a temporary fix.

Any ideas would be welcome.

Running Firefox 19 and Vista/Windows 7. My computer got one of those "critical Windows updates" and installed automatically. Afterwards it would not run Firefox. Firefox did not crash--it simply never started running in the first place. The most information I could get was that Firefox was now incompatible. Malwarebytes was able to connect to the internet, but not my browser. I did a system restore to before the update and it all works for now, but that's only a temporary fix. Any ideas would be welcome.

Выбранное решение

hello Catffs, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

for some background on that issue you can also refer to bug #812683

Прочитайте этот ответ в контексте 👍 7

Все ответы (2)

more options

Выбранное решение

hello Catffs, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

for some background on that issue you can also refer to bug #812683

more options

Thanks very much!!