Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Vidios will not play. I've updated Firefox and Flashplayer but this didn't help.

  • 1 ответ
  • 2 имеют эту проблему
  • 6 просмотров
  • Последний ответ от Amit Kumar Thakur

more options

Videos on the home page news stories will not play. I've gone to "plugin check" and all the plug ins are up to date.

Videos on the home page news stories will not play. I've gone to "plugin check" and all the plug ins are up to date.

Все ответы (1)

more options

see Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!