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though i have rebooted (

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though i have rebooted several times (vista home premium) i cant get norton toolbar to be visible on firefox. the add-on shows extension 2014.6.0.27 while on my other computer (win 7) the add on is 2013.4.4.3 and it is working fine???? i dont see any way to delete add-ons and replace them. What is the solution, please?????

though i have rebooted several times (vista home premium) i cant get norton toolbar to be visible on firefox. the add-on shows extension 2014.6.0.27 while on my other computer (win 7) the add on is 2013.4.4.3 and it is working fine???? i dont see any way to delete add-ons and replace them. What is the solution, please?????

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Hello,

Sometimes toolbars are missing because they are hidden, you just need to bring them back up. Visit this article to learn how to bring them back: Customize Firefox controls, buttons and toolbars. You can learn tips and tricks at the same time.

If this does not fix your problem, we will require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!