Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I have brought my computer from Indiana to Florida and now I can not use gmail. It says cookie mismatch, but I have did all that it said to fix it.

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

Все ответы (2)

more options

As an experiment, try opening Gmail in a private window. Private windows use a separate set of "this session only" cookies so any cookies you still have should not be a factor.

To open a new private window, either:

  • Ctrl+Shift+p
  • orange Firefox button (or File menu) > New Private Window

Does Gmail working normally in that window?

more options

It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.