We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I have recently switched ISPs and have anew e-mail address but ThunderBird will not work with this address. Have tried tech staff with Bell to no avail

  • 1 ответ
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от sfhowes

harveyo
harveyo
more options

My old e-mail address was SHAW XXXXX.and worked very well with Thunder Bird mail. I recently switched to new ISP Bell and my new address is XXXXXX However with several attempts with techs ,Thunder Bird will not work with my new ISP. I had to start using Outlook.com and Outlook Express 6 for e-mail,but I really liked Thunder Bird and have numerous e-mails stored in it that I cannot import. Outlook Express 6 is outdated and because I am running Windows XP it will not give me a newer version.I find Outlook.com confusing to me. Can you help

My old e-mail address was SHAW XXXXX.and worked very well with Thunder Bird mail. I recently switched to new ISP Bell and my new address is XXXXXX However with several attempts with techs ,Thunder Bird will not work with my new ISP. I had to start using Outlook.com and Outlook Express 6 for e-mail,but I really liked Thunder Bird and have numerous e-mails stored in it that I cannot import. Outlook Express 6 is outdated and because I am running Windows XP it will not give me a newer version.I find Outlook.com confusing to me. Can you help

Все ответы (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Why don't you tell us what you did and why it didn't work? Start from File/New/Existing Mail Account, enter your details, click Continue, then immediately click Manual config. On the next screen enter these settings:

incoming POP server: pophm.sympatico.ca port: 995 Connection security: SSL/TLS Authentication: Normal password User name: your full email address

outgoing SMTP server: smtphm.sympatico.ca port: 587 (or try 25) Connection security: STARTTLS Authentication: Normal password User name: your full email address

http://support.bell.ca/Internet/Email/How-to-use-Bell-Mail?step=3

Also, enable POP access as mentioned in the link.