Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox 29-Thunderbird 24.5. Images don't load on incoming mail.

  • 5 ответов
  • 5 имеют эту проблему
  • 11 просмотров
  • Последний ответ от Matt

more options

Why don't images that are imbedded into an incoming email display. Just get an empty box where the picture should be.

Why don't images that are imbedded into an incoming email display. Just get an empty box where the picture should be.

Выбранное решение

If you restart your computer in safe mode do the images display.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

Normally you will see a notification to load external images. These aren't loaded by default because they may form a security risk (such as tracking that you have read a message).

In the message window just see the green bar with this text:

'Remote content was hidden: show remote content - always show remote content from...'

And click the appropriate option.

more options

On the emails I was asking about there is no message window with a green bar. I am familiar with that screen. There are no notifications or anything, just empty boxes where the image should be and a little icon in the upper left corner of the box.

more options

Could you please check your settings with the privacy settings article?

more options

Did everything the article suggest and just got an email where the pictures didn't show.

more options

Выбранное решение

If you restart your computer in safe mode do the images display.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.