When I hit "send" it refuses, saying the email I just wrote is "spam"; it is NOT, I need it to send, how do I correct this problem?
Not every time, but often, the program thinks my own email, that I just wrote, is spam. Often it is a reply to an email sent to me and sometimes, if they have an image in the signature line, and I delete their image from my reply, it will send fine (I can leave the rest of what they wrote, and only delete the signature line image). Or sometimes, if I end the first attempt and try a new email or a new reply, then it does work...
But sometimes, nothing I do will convince the program that my OWN email I wish to send is NOT spam! The person I am sending it to is EXPECTING it and waiting for it!! Why won't it send? Why does it think I am sending spam?!
I have looked at my server settings, but I have no idea what this would be under.
How do I correct this? I NEVER send spam, I need this problem solved so that it NEVER happens again. Thank you for any help.
Chosen solution
The mail server responded:
As stated in the error message, it's from the server. Thunderbird has got nothing to do with it. You'll need to talk to your email provider why they flag your message as spam.
Read this answer in context 👍 1All Replies (5)
What is the exact error message?
the exact message that pops up is and alert:
An error occurred while sending mail. The mail server responded: This message was classified as SPAM and may not be delivered. Please check the message and try again.
I have tried changing the subject line, retyping the message, opening a new message and sending it that way... nothing is working.
This is often to people I have already (successfully) sent messages to in the past, people who are already in my address book, and people I am replying to. Also, people I am sending to for the first time, or this is my first reply to an email they have sent to me for the first time. Some emails are personal, some business related.
This has happened in the past intermittently (usually with replies to an email that has a picture in the original signature line; I delete the picture and then make my reply, usually that corrected the problem) but now it is happening to almost every email I try to send (and deleting the picture, in those emails, no longer works). Since last week, it's gotten worse. I have only been able to send a few emails, most have been refused as "spam". All today every email I have tried to send has been refused.
I have change no configurations of any kind. I have checked what I can and everything looks fine. help?
is *an* alert
Chosen Solution
The mail server responded:
As stated in the error message, it's from the server. Thunderbird has got nothing to do with it. You'll need to talk to your email provider why they flag your message as spam.
will do! I figured it was them, but thought I'd try this first. Thanks.