My anti-virus tells me it has blocked hxxp.utils.cdneurope.com/js.link-ff.js each time I open Firefox.
Is this a virus and if so, how do I get rid of it. I am using Avast Anit-virus
Chosen solution
VirusTotal suggests that this is a malware site however the ratio is only 2/57 which is really bad
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
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Chosen Solution
VirusTotal suggests that this is a malware site however the ratio is only 2/57 which is really bad
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
You may well have edited that uri, which is a good idea if it is suspected of being malware.
General Information If you get this every time you open Firefox it could be a file on your computer; maybe cached, or possibly relating to a tab that you open each time. It could relate to some out and out malware already present.
A very important point is that this is the general support forum for Firefox we are not security & malware experts. There are many reputable & good free sites that will offer free advice.
No AV service detects everything, and all will sometimes give false positives. IIRC Avast has produced some odd results lately and possibly blocked good addons for instance.
The Avast forum already has a thread possibly related to your subject
- Topic: hxxp://cdneurope.com/tr/contentTrActive.json https://forum.avast.com/index.php?topic=151974.0
Scan for malware and then please report back to say what you did, what the results were and whether the problem is solved ?
Scan with multiple up to date tools please Run scans with multiple and up-to-date tools. Hopefully malware will be easily detected and removed. Incidentally I would not suggest you try any manual hacks or edits of the Windows registry. (Once rogue files are removed any residual registry entry will not normally do any harm.)
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
- AdwCleaner: (for adware)
- Kaspersky Free security scan
If you do find any suspicious file or link this is great site for confirming problems
You need to use multiple and up-to-date tools as they will not all pick up the same things.
Microsoft Security Essentials is a good FREE permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
If you need help and advice Beware of anything poping up in ads etc. Also note many sites offer expensive paid for services or scams including scareware or fake removal services. This listing; courtesy of Mozillazine http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Check_for_malware is a good start
Also note in extreme cases you may find malware blocks access to sites or redirects you, and another uninfected machine needs to be used in order to obtain software and advice.