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Using ver31,why can't I reply to email with Verizon webmail

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

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Since ver31 installed,I have not been able to respond to any incoming email with Verizon webmail. I get a pop up saying:'unable to load null status:404". Seems like many others on "support.mozilla" are havint the same issue. Any ideas appreciated! VZ webmail works fine with other browsers;ie internet explorer.Thanks! I am using Win7 OS.

Since ver31 installed,I have not been able to respond to any incoming email with Verizon webmail. I get a pop up saying:'unable to load null status:404". Seems like many others on "support.mozilla" are havint the same issue. Any ideas appreciated! VZ webmail works fine with other browsers;ie internet explorer.Thanks! I am using Win7 OS.

All Replies (2)

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This is a known issue with Verizon and Firefox 31. Mozilla is currently looking into it and I've filed a bug for this as well. Please CC yourself and "vote" for the bug to be fixed.

Do not post comments unless you have new information!

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See also this thread: