Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unresponsive Firefox script errors disables all computer audio

  • 1 reply
  • 1 has this problem
  • 32 views
  • Last reply by cor-el

more options

I am currently running Firefox version 31, and recently have had it crashing several times a day due to "unresponsive scripts." Whether I tell the script to stop or continue trying, afterwards NO audio on my computer whatsoever will play. Nothing on Firefox, Chrome, windows media, MP3s, etc.

I have already tried making the browser ask for permission to use Flash and other add-ons, disabling my add-ons, not using hardware acceleration, resetting Firefox, and all the other options that FF help suggests. None have fixed this issue. Once the sound has stopped, it won't work in Chrome or anything else.

The scripts commonly occur on Squarespace, which is where my website is hosted. They sometimes occur on other sites, often where (I suspect) Flash is running. I've also tried redownloading Flash as well.

Can someone please help?

I am currently running Firefox version 31, and recently have had it crashing several times a day due to "unresponsive scripts." Whether I tell the script to stop or continue trying, afterwards NO audio on my computer whatsoever will play. Nothing on Firefox, Chrome, windows media, MP3s, etc. I have already tried making the browser ask for permission to use Flash and other add-ons, disabling my add-ons, not using hardware acceleration, resetting Firefox, and all the other options that FF help suggests. None have fixed this issue. Once the sound has stopped, it won't work in Chrome or anything else. The scripts commonly occur on Squarespace, which is where my website is hosted. They sometimes occur on other sites, often where (I suspect) Flash is running. I've also tried redownloading Flash as well. Can someone please help?

All Replies (1)

more options

Did you check the Windows Task Manager to see if there are still plugin-container processes present in case that is the cause of this issue?

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: