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Why does it constantly crash since the last update? Totally frustrating.

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jimbo7149
jimbo7149
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Ever since I updated to 33.0.2 Firefox constantly crashes. I've re-installed it but it still keeps crashing. The only way I can get online is by using Chrome. I don't like it and want my Firefox back. PLEASE HELP

Ever since I updated to 33.0.2 Firefox constantly crashes. I've re-installed it but it still keeps crashing. The only way I can get online is by using Chrome. I don't like it and want my Firefox back. PLEASE HELP

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You
You
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.