Why does the BlueCross/BlueShield of Massachusetts website function on Internet explorer and NOT on Firefox?
The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.
All Replies (1)
This is likely because the website is using ActiveX, which is only supported by Internet Explorer (it's very insecure, which is why no other browser supports it).
You can try:
- Websites look wrong or appear differently than they should
- If that fails, contact the webmaster.