Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't seem to log into twitter

francescarose31
francescarose31
more options

When I try to log into twitter my details are correct but when I click log in it comes up with "you need to log in to do this" but that is what I am doing? i can log into all other websites fine but not twitter. Why is this?!

When I try to log into twitter my details are correct but when I click log in it comes up with "you need to log in to do this" but that is what I am doing? i can log into all other websites fine but not twitter. Why is this?!

All Replies (1)

Mark Schmidt
Mark Schmidt
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.