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Can't filter messages

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

ErnieLane
ErnieLane
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I just moved from a Windows 7 computer to one that run Windows 8.1. I have been using a bunch of message filters (on the old computer) that sent email to various folders. On the new computer I get a bunch of the following "alert" popups: "The message could not be filtered to folder '[folder name]' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges in the file system, then try again."

I have over 800GB of free space and I am the only user, as Administrator.

I am using Thunderbird 31.7.

What should I do?

I just moved from a Windows 7 computer to one that run Windows 8.1. I have been using a bunch of message filters (on the old computer) that sent email to various folders. On the new computer I get a bunch of the following "alert" popups: "The message could not be filtered to folder '[folder name]' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges in the file system, then try again." I have over 800GB of free space and I am the only user, as Administrator. I am using Thunderbird 31.7. What should I do?

All Replies (1)

Matt
Matt
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Usual cause when the obvious disk space message is untrue is the anti virus program. Or defender Create an exclusion in the program for the Thunderbird profile folder.