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When I right click on a file Thundebird opens but does not compose mail or attach file

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by ocjaycee

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Windows 7. Thunderbird 25.0

When I right click on a file Thunderbird launches, but that is all; it does not start an email message or attach the file. If Thunderbird is already running then nothing seems to happen.

The same thing happens if I try and send a link from Internet Explorer.

Only Firefox correctly launches Thunderbird and starts a new email.

Windows 7. Thunderbird 25.0 When I right click on a file Thunderbird launches, but that is all; it does not start an email message or attach the file. If Thunderbird is already running then nothing seems to happen. The same thing happens if I try and send a link from Internet Explorer. Only Firefox correctly launches Thunderbird and starts a new email.

All Replies (2)

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I don't understand what you expect when you "right-click on a file".

Are you looking for a "send to (mail recipient)" option?

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I right click on a file and get the SEND TO MAIL RECIPIANT option. Thunderbird launches if not already running. NO COMPOSE EMAIL screen, so the file is not attached.