Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by philipp

newmaniamusic
newmaniamusic
more options

Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812

Mac book Pro running Yosemite 10.10.4

Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Crash ID: bp-dd03a30a-5cd1-4e18-9f06-2710f2150812 Mac book Pro running Yosemite 10.10.4 Constantly crashes on startup, even in safe mode; never see anything other than crash reporter. Have uninstalled, rebooted, re-installed. Uninstalled again, removed profile, re-booted, re-installed. Still not working.

Chosen solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, this is a crash that seems to be caused by trusteer rapport. please see if there's an update available for that program or else keep it uninstalled for the moment.