Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need to talk to someone, what is the phone number for the Bay Area?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Winston_Lowe
Winston_Lowe
more options

I tried to change my email password because I believe someone has hack into it. After I changed it, now I can't log in to my existing account.

I tried to change my email password because I believe someone has hack into it. After I changed it, now I can't log in to my existing account.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, Mozilla doesn't offer support via telephone.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

FredMcD
FredMcD
more options

Log-in pages have a "forgot password" link.

Such e-mail is always sent to the address on file with the web site.

Check your user profile at the site.

Go to the top of any support.mozilla.org web page and press your user name to see your Mozilla profile. Including your questions and answers.