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I can't attach any files using recent Firefox

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by FredMcD

jzydron
jzydron
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I get this every time I try to attach any files using recent Firefox and Windows 10. I have to switch to Microsoft Edge to do attachments.

We hit a technical glitch Please try reloading the page in a few minutes. I still cannot access my mail Error 14

Please help My email [email address removed by moderator]

I get this every time I try to attach any files using recent Firefox and Windows 10. I have to switch to Microsoft Edge to do attachments. We hit a technical glitch Please try reloading the page in a few minutes. I still cannot access my mail Error 14 Please help My email [email address removed by moderator]

Modified by Andrew

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.