Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't remember my sign in details

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by coolynx

more options

I can't remember my sign in details to log into Firefox

I can't remember my sign in details to log into Firefox

Chosen solution

It's a tricky situation. In first version of Firefox sync the password was saved locally (probably in chrome://FirefoxAccounts address). In the next version it was encrypted and I do not know how to get the password from there.

But I was lucky to recover my password from https://accounts.firefox.com page, because I saved it intentionally there. In password manager you can save from this https://accounts.firefox.com/signin page. If it does not save the password then before loging in use bookmarklet for allowing save passwords in forms https://www.squarefree.com/bookmarklets/forms.html

Otherwise You can restore password from here https://accounts.firefox.com/reset_password but will loose data that is saved there.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

It's a tricky situation. In first version of Firefox sync the password was saved locally (probably in chrome://FirefoxAccounts address). In the next version it was encrypted and I do not know how to get the password from there.

But I was lucky to recover my password from https://accounts.firefox.com page, because I saved it intentionally there. In password manager you can save from this https://accounts.firefox.com/signin page. If it does not save the password then before loging in use bookmarklet for allowing save passwords in forms https://www.squarefree.com/bookmarklets/forms.html

Otherwise You can restore password from here https://accounts.firefox.com/reset_password but will loose data that is saved there.