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flash player gets audio but not video from some sites on wide screen display

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  • 1 has this problem
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  • Last reply by ikefer

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On the streaming website http://www.i24news.tv/en/tv/live, the flash player plays audio but the video space is just a black rectangle. This is on my Windows computer with a wide screen display. My other 2 computers, with identical FF profiles, and with a standard display, play the video just fine.

On the streaming website http://www.i24news.tv/en/tv/live, the flash player plays audio but the video space is just a black rectangle. This is on my Windows computer with a wide screen display. My other 2 computers, with identical FF profiles, and with a standard display, play the video just fine.

Chosen solution

Problem solved. Thank you. I had to disable hardware acceleration in the Flash player. That fixed it.

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Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

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This did not solve the problem. The video at this site worked fine with FF41 and an older version of Flash so I do not know what caused the problem or perhaps something with the web site. In searching through the Mozilla Support Resolved questions I found an identical issue as mine that was solved with an additional CSS text file. I lost the location of that solution and can not find it again. Can someone help me fine that solution? Thanks.

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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Chosen Solution

Problem solved. Thank you. I had to disable hardware acceleration in the Flash player. That fixed it.