Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Imac g5 says thunderbird is open but it isn't. ???

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Zenos

more options

Downloaded thunderbird for my old imac g5 10.5.8 and when I try to launch it it says a copy of thunderbird is already open. But it isn't. Restart, reload, redownload...nothing helps. Whats up?

Thanks for the help.

Phil

Downloaded thunderbird for my old imac g5 10.5.8 and when I try to launch it it says a copy of thunderbird is already open. But it isn't. Restart, reload, redownload...nothing helps. Whats up? Thanks for the help. Phil

All Replies (3)

more options

Several suggestions here: http://kb.mozillazine.org/Profile_in_use

The lock file is a common cause of this, particularly when a profile has been copied from one machine to another. Is that likely in your case?

more options

Thanks so much for reply. If you mean the file was locked it wasn't what's next???

more options

You didn't have any of the lock files mentioned in the linked article?