Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

By adding firefox to my computer I also added something called Megabackup and lost my safari. Why?

more options

I normally use Safari on my imac, El Capitain. When up dating my firefox data I lost my access to safari and gained a storage pop up I can't seem to get rid of. How can I get rid of MegaBackup and get access to safari

I normally use Safari on my imac, El Capitain. When up dating my firefox data I lost my access to safari and gained a storage pop up I can't seem to get rid of. How can I get rid of MegaBackup and get access to safari

All Replies (1)

more options

Sorry you are having a problem with that MegaBackup. I suspect you got Firefox from a 3rd party website which included that 'extra' with their Firefox download. When you get Firefox directly from Mozilla you don't get extras like that. Stuff like that has been happening to Windows users for a couple of decades, but just recently on Mac OSX.

Here's an Apple support thread about removing MegaBackup. https://discussions.apple.com/thread/7087419?tstart=0