Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Captioned pictures download separate from captions

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Matt

alexsapp1
alexsapp1
more options

When I received an email today with several pictures, each with a caption below, it showed an empty boxes with the captions below each box. The below all the boxes with captions, all the pictures appeared, in order, without the captions. What can I do to allow emails to be displayed as they were sent. The sender is in my address book. Thanks Alex Sapp (loyal Mozilla user)

When I received an email today with several pictures, each with a caption below, it showed an empty boxes with the captions below each box. The below all the boxes with captions, all the pictures appeared, in order, without the captions. What can I do to allow emails to be displayed as they were sent. The sender is in my address book. Thanks Alex Sapp (loyal Mozilla user)

All Replies (3)

amanchesterman
amanchesterman
more options

Under your View menu, do you have 'display attachments inline' ticked?

alexsapp1
alexsapp1 Question owner
more options

Yes, it is and has been. But thanks

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If it was not ticked the later images would not appear.

The issue is how the message was sent to you, but exactly what I can not say without access to the email in question. My guess is the images are encoded as something other than inline images.