Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

shift and ctrl trigger actions in the browser

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by dreamon27x

more options

when i push the shift button, the page reloads--even though i don't use the 'r' key. the ctrl button makes the page zoom out, even though i am not using + or -

this problem does not happen in a different browser. i have also tried a different keyboard, but have the same problem. reloading firefox without addons does not solve the problem.

when i push the shift button, the page reloads--even though i don't use the 'r' key. the ctrl button makes the page zoom out, even though i am not using + or - this problem does not happen in a different browser. i have also tried a different keyboard, but have the same problem. reloading firefox without addons does not solve the problem.

Chosen solution

Thank you for the response.

It turns out that it was a mouse problem. Apparently the scroll button was dirty and sending constant down signals.

Read this answer in context 👍 0

All Replies (2)

more options

Did you try to close and restart Firefox or reboot the computer?

more options

Chosen Solution

Thank you for the response.

It turns out that it was a mouse problem. Apparently the scroll button was dirty and sending constant down signals.