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Outbound email hangs and does not send

  • 6 replies
  • 6 have this problem
  • 1 view
  • Last reply by Wayne Mery

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I compose my outbound email and hit send but it just hangs there. I often have to cancel, compose another email and resend. It usually goes on the second attempt. Any thought on what would cause it to hang?

I compose my outbound email and hit send but it just hangs there. I often have to cancel, compose another email and resend. It usually goes on the second attempt. Any thought on what would cause it to hang?

All Replies (6)

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My guess would be an anti virus program hanging up the send while it scans mail from a machine it claims is not infected with anything.

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I have this problem too except that it doesn't go through after repeated attempts.

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Matt said

My guess would be an anti virus program hanging up the send while it scans mail from a machine it claims is not infected with anything.

I have tried disabling anti virus, switching to another, re installing Thunderbird all to no avail. This has been going on for 2 months, and is making email with Thunderbird v frustrating!

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I believe I may have now a solution to my problem: I have disabled add ons, (tools/start without add ons) and now find that emails send without any problem. I installed an add on "profile password" 2 years ago, but set it to not require a password 12 months ago. I have now actually removed it, restarted with remaining add ons activated, and all is still well. I conclude "profile password" to be the culprit. Can't find it in current list of add ons.

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That is the first time I have seen reports of issues with that add-on. Thank you for taking the time to provide your solution.

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Turkeysnipe said

I believe I may have now a solution to my problem: I have disabled add ons, (tools/start without add ons) and now find that emails send without any problem. I installed an add on "profile password" 2 years ago, but set it to not require a password 12 months ago. I have now actually removed it, restarted with remaining add ons activated, and all is still well. I conclude "profile password" to be the culprit. Can't find it in current list of add ons.

Turkeysnipe,

Do you mean the addon at https://freeshell.de/~kaosmos/profilepassword-en.html ? Do you know if you were using the most recent 0.7 version ?