Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox 48.0 and Freezes

  • 10 replies
  • 6 have this problem
  • 3 views
  • Last reply by John99

more options

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. It seems to be using quite a bit more memory than even just the immediate previous version of Firefox. When I have to exit the browser when this becomes unbearable, it usually crashes 30 or so seconds after exiting. I get a plug-in container error. This is now to the point, where it's not even worth it to use the browser.

Anyone else having this problem with the new update? I'm pretty sure I have the system specs to run this, all plug-ins are up to date, all graphic drivers are up-to-date, I've experimented with turning on and off hardware acceleration in the browser to no avail. What problem(s) was/were the update supposed to be fixing?

As has been the case with each new update, I recently updated to Firefox 48.0. Since then, I've noticed the longer I get into a session, the more it starts to freeze. It seems to be using quite a bit more memory than even just the immediate previous version of Firefox. When I have to exit the browser when this becomes unbearable, it usually crashes 30 or so seconds after exiting. I get a plug-in container error. This is now to the point, where it's not even worth it to use the browser. Anyone else having this problem with the new update? I'm pretty sure I have the system specs to run this, all plug-ins are up to date, all graphic drivers are up-to-date, I've experimented with turning on and off hardware acceleration in the browser to no avail. What problem(s) was/were the update supposed to be fixing?

Modified by FireFoxFan1

All Replies (10)

more options

Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: Adobe Flash plugin has crashed - Prevent it from happening again.

more options

jscher2000 said

Plugin-container issues nearly always are Flash issues. Could you try the steps in this article: Adobe Flash plugin has crashed - Prevent it from happening again.

My Flash plug-in isn't crashing in the browser, though. I went ahead, however, and disabled hardware acceleration in my Flash settings, so I'll see if that changes anything.

Modified by FireFoxFan1

more options

I am having the same problem! Crash in any page! Processor very high! After update 48.0.

more options

Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review.

Could you check this article: Firefox hangs or is not responding - How to fix

more options

jscher2000 said

Hi Estevaomd, when I read your new question, it seems that you have "freezes" where Firefox becomes Not Responding for some time and then it becomes available again. This is different from a crash where Firefox closes. When Firefox crashes, it captures information about the crash, but when Firefox freezes it doesn't capture any useful information for us to review. Could you check this article: Firefox hangs or is not responding - How to fix And, just to get in on this, my primary problem has been hangs/freezes with the crashes only coming after the fact (i.e. after I've closed out of the browser).
more options

Ok.. So, I am having the "Freezes" and it is use processor and memory very high in any page! Even so, I already follow theses steps and it is not working.

Modified by Estevão Santos

more options

I've tagged this thread for the help desk to review. I don't personally have any other immediate thoughts.

more options

Ok, Jscher2000!

Thank you for your help!

I am going to hope for it or another way to fix it!

(Sorry for the English!)

more options

If the consumption of resources in the PC is being high, it is recommended to keep When available, use hardware acceleration marked. Active Telemetry helps us identify and fix problems with new updates. If there constantly freezes, the restoration can help. Complements podender require many PC resources, so we recommend not add many supplements or go testing supplement for addition to trying to find the cause of the problem.

more options

I will close this thread as there is now