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No prompt for password change after "Enter Credentials" dialog box

  • 2 replies
  • 20 have this problem
  • 5 views
  • Last reply by NGneedshelp

NGneedshelp
NGneedshelp
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Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Chosen solution

Update to version 52.1. It fixes this issue. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

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All Replies (2)

user01229325
user01229325
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Chosen Solution

Update to version 52.1. It fixes this issue. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

NGneedshelp
NGneedshelp Question owner
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Brilliant worked at treat. Thanks.