Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get the contact preview working again?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Chaotajo
Chaotajo
more options

It used to be, when I highlighted a contact, some details would show it the pane below. I am using Thunderbird 45.8.0 and Linux Mint 17.3. Can you help me?

It used to be, when I highlighted a contact, some details would show it the pane below. I am using Thunderbird 45.8.0 and Linux Mint 17.3. Can you help me?

Chosen solution

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is View/Layout/Contact Pane checked?