Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird does not save my recieved emails once I have deleted them from the Roadrunner server.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

russellb6
russellb6
more options

When I download email from my Roadrunner server my emails are not saved in Thunderbird. When I need to delete emails from the Roadrunner server to make room for more, those emails are also deleted from Thunderbird next time I open it.

When I download email from my Roadrunner server my emails are not saved in Thunderbird. When I need to delete emails from the Roadrunner server to make room for more, those emails are also deleted from Thunderbird next time I open it.

Chosen solution

Move the messages to Local Folders in Thunderbird. That will ensure a local copy is made and has the useful side effect of removing them from the server.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Chosen Solution

Move the messages to Local Folders in Thunderbird. That will ensure a local copy is made and has the useful side effect of removing them from the server.