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Firefox will not open again after closing unless restarting computer.

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by Happy112

michaelbegood
michaelbegood
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Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Chosen solution

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

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All Replies (6)

Happy112
Happy112
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Hi,

Assuming that you close Firefox by clicking the 'closing X' - would you do it like this :

3-bar menu => at the bottom : Exit = power button.

Does that make a difference  ?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Did you look under the Processes tab in the Windows Task Manager?

Happy112
Happy112
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cor-el said

Did you look under the Processes tab in the Windows Task Manager?

That's what I thought the OP meant in his original post .....

michaelbegood
michaelbegood Question owner
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Thanks Happy & cor-el. I disabled a couple of add-ons, and FF closed fine. If it acts up again I will try using the power button Happy mentioned. Recently updated to FF-52, so that might have conflicted with an add-on. Thanks again guys.

michaelbegood
michaelbegood Question owner
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Chosen Solution

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

Happy112
Happy112
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Thank you for letting us know - might be very helpful to others  !

Would you please mark your last post as 'Chosen Solution'  ?