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Firefox won't install widevine module, Can't watch netflix

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

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After updating firefox to version 56.0 I haven't been able to watch netflix.

It works on chrome but not firefox.

The widevine module won't install. I've tried toggling DRM on and off but it doesn't work. I've deactivated my anti-virus (ESET NOD32). I uninstalled firefox and removed all it's contents and reinstalled but nothing seems to work.

After updating firefox to version 56.0 I haven't been able to watch netflix. It works on chrome but not firefox. The widevine module won't install. I've tried toggling DRM on and off but it doesn't work. I've deactivated my anti-virus (ESET NOD32). I uninstalled firefox and removed all it's contents and reinstalled but nothing seems to work.

All Replies (7)

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Is the widevine module a plugin?

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

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Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

Wait a few (10-20) seconds before re-enabling DRM.

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Like I posted in my original comment, I already toggled the "Play DRM" button and it didn't fix my problem. I Waiting, I did it quickly but nothing works.

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Hi, do you have some other modules which may be obsolete? It a day to day issue and can cause some troubles and strange behaviors.

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The only other thing installed is OpenH264 Video Codec and that installed just fine.

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Bump, still having this issue.

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Are you using the 64bit Firefox? Many have reported issues. Install the 32bit version from; Download Firefox For All languages And Systems {web link}