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updates to 10 and not 56

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  • Last reply by Shadow110

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i am doing some work for the DMV updating all the previous versions of firefox to the most recent and i am continuously running into an error trying to update 10.0.2 to the most recent version. When i go to Help-About Firefox, it says that the 10.0.2 version is the latest version and that it is up to date. when i go to the website and download the installer it does the same thing. it'll install firefox but when i load it back up it's still version 10.0.2. Is there something i'm missing or something i'm forgetting to do?

i am doing some work for the DMV updating all the previous versions of firefox to the most recent and i am continuously running into an error trying to update 10.0.2 to the most recent version. When i go to Help-About Firefox, it says that the 10.0.2 version is the latest version and that it is up to date. when i go to the website and download the installer it does the same thing. it'll install firefox but when i load it back up it's still version 10.0.2. Is there something i'm missing or something i'm forgetting to do?

Modified by Benjamins

All Replies (3)

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If you go to www.mozilla.org, and download the newest version of Firefox and install it, do you still have issues?

The other thing I can suggest doing is uninstall Firefox first, then install the new version

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yes, it downloads the installer, which I use to download firefox again. but when it's done downloading and loads back up its still version 10.0.2. I haven't tried deleting the program yet, i'll try that and update the post.

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Note : you can get Firefox here : https://www.mozilla.org/firefox/all/ USE the Full Version Installer for 56.0.2 Note if running on old computers or XP/Vista you should be using the ESR Version 52.4.1 https://www.mozilla.org/en-US/firefox/organizations/all/ Firefox ESR is intended for groups who deploy and maintain the desktop environment in large organizations

Note : if you need other versions https://ftp.mozilla.org/pub/firefox/releases/

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.