We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

sent emails not storing in sent folder

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by barath0884

barath0884
barath0884
more options

I have my account as IMAP via thunderbird version 52.4.0 on Mac OSx. I am unable to see my Sent emails. I login to my web mail and I am seeing the sent emails. Only on Thunderbird, my sent items are not storing. Strange thing is that, when I create a customer folder named "Sent dup" and choose that folder under "Copies & Folders" >> Place a copy in >> Other >> Choose "My Account >> Sent dup", I can see the sent items stored.

It only not saves in the default Sent folder appended via IMAP. Any help would be appreciated!

I have my account as IMAP via thunderbird version 52.4.0 on Mac OSx. I am unable to see my Sent emails. I login to my web mail and I am seeing the sent emails. Only on Thunderbird, my sent items are not storing. Strange thing is that, when I create a customer folder named "Sent dup" and choose that folder under "Copies & Folders" >> Place a copy in >> Other >> Choose "My Account >> Sent dup", I can see the sent items stored. It only not saves in the default Sent folder appended via IMAP. Any help would be appreciated!

All Replies (2)

barath0884
barath0884 Question owner
more options

Any new on this issue. I am not able to track my sent emails in the default folder.

barath0884
barath0884 Question owner
more options

barath0884 said

I have my account as IMAP via thunderbird version 52.4.0 on Mac OSx. I am unable to see my Sent emails. I login to my web mail and I am seeing the sent emails. Only on Thunderbird, my sent items are not storing. Strange thing is that, when I create a customer folder named "Sent dup" and choose that folder under "Copies & Folders" >> Place a copy in >> Other >> Choose "My Account >> Sent dup", I can see the sent items stored. It only not saves in the default Sent folder appended via IMAP. Any help would be appreciated!