We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sent messages not being saved

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by dharrison01

more options

I have been using thunderbird in conjunction with my @windstream account for years with no problems but recently when i send an email from thunderbird it fails to save the message to windstream. my setting had not changed to my knowledge so I tried deleting the account and recreating with the same result. This windstream account works fine when i send email from my android phone the messages save to windstream account.

I have been using thunderbird in conjunction with my @windstream account for years with no problems but recently when i send an email from thunderbird it fails to save the message to windstream. my setting had not changed to my knowledge so I tried deleting the account and recreating with the same result. This windstream account works fine when i send email from my android phone the messages save to windstream account.

All Replies (2)

more options

Check your windstream settings here: You can check here for IMAP and SMTP settings for Windstream: https://www.windstream.com/Support/Hosted-Email-Setup---Thunderbird/

You can configure Thunderbird and tell it where to save sent messages by going to the menu with Alt or F10 then choose Tools > Account Settings > [your windstream account] > Copies & Folders. Check "Plac a copy in" and choose the right folder…

more options

I tried those setting and now it does not work at all it fails to create the account when trying to log in it says invalid username or password.