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insecure connection

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by zer09

victorgilles
victorgilles
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Mac OS X ( El Capitan

Firefox Quantum 58.02

NO ANTIVIRUS SOFTWARE INSTALLED.

Frequent receive " YOUR CONNECTION IS NOT SECURE. SEC_ERROR_UNKNOWN_ISSUER on secure websites "... receiver error from www.google.com, www.mozilla.org, www.amazon.com. Unable to install Firefox addons directly from Mozilla as unable to access site.

Mac OS X ( El Capitan Firefox Quantum 58.02 NO ANTIVIRUS SOFTWARE INSTALLED. Frequent receive " YOUR CONNECTION IS NOT SECURE. SEC_ERROR_UNKNOWN_ISSUER on secure websites "... receiver error from www.google.com, www.mozilla.org, www.amazon.com. Unable to install Firefox addons directly from Mozilla as unable to access site.

All Replies (3)

philipp
philipp
  • Moderator
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hi, can you use another browser on the affected system, visit google.com and inspect who is the issuer of the certificate (https://apple.stackexchange.com/questions/152469/view-tls-certificate-in-safari-8-yosemite)? should probably be Google Trust Services if the secure connection isn't intercepted/tampered with...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps to inspect the certificate.

  • open the Server tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security -> Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's location field.

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.

zer09
zer09
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Same issue here but on Nightly build.

So far errors is just: SSL_ERROR_BAD_CERT_DOMAIN and SEC_ERROR_UNKNOWN_ISSUER