Firefox for Android 60.0 crashes 10 seconds after opening "about:logins" page with Tools - Logins. (No other crashing problems noted.) How to Fix?
Firefox for Android 60.0 crashes 10 seconds after opening "about:logins" page with Tools - Logins. (No other crashing problems noted.) This problem first occurred before upgrading to Version 60.0. and continues to crash after updating and clearing cache.
All Replies (8)
Can't reproduce. Do you have any crash reports on about:crashes?
Yes. I've been submitting them for weeks, but I never received a response from Mozilla.
They don't respond. Please share here links to your 5 recent crash reports. Maybe someone here will be able to analyse it.
Modified by TyDraniu
Crash Reports:
Truncated Report ID Date Crashed 235bcb0a-30a1-9686-54b2-036b4c796141 5/17/18 8:04 AM 16200f4d-fff2-2ecd-81b7-231736afac5a 5/17/18 8:03 AM 6e6cdc14-6de3-f7a0-08c4-841bf6508e26 5/17/18 8:03 AM 20f393d4-2aa3-d560-f384-f266b6c4b054 5/17/18 4:19 AM 4f327460-8e3f-66cc-e680-ca5e02a24168
Are these ids under 'Submitted' section? You have to click those links to send them to the server, then give us ids which begin with bp-
Modified by TyDraniu
Submitted Crash Reports:
Report ID Date Submitted
bp-613acf6f-5c97-4e3e-9a1c-80a690180517 5/17/18 6:47 PM bp-729dd738-9481-400f-a8ad-904960180517 5/17/18 6:46 PM bp-da08f462-36ef-49a3-9c9f-3ca8a0180517 5/17/18 6:46 PM bp-c0d72e23-572f-415e-ab25-557880180517 5/17/18 6:45 PM bp-5b900286-3905-4700-91d9-616740180517
All the crashes are from running out of memory trying to open about:logins. Restarting the phone, opening Firefox and visiting about:logins may put the device in a clean state such that it can open up your stored passwords.
Do you have a large number of passwords saved? What device are you running Firefox on?
Thanks. Yes, it does run out of memory when opening "about:logins", but I don't know why.
Approximately 240 passwords are saved by Firefox for Android 60.0.1, which is running on a Motorola Droid Turbo 2, with only 23.77 GB used of 64 GB total storage.