Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot get 'Print Preview' in Thunderbird (Epson XP-640 Printer)

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

Al_FR-153
Al_FR-153
more options

When printing an email, the font is extremely small. I searched here and was instructed to go to 'Print Preview' and adjust the scaling. That works in Firefox but is not working in Thunderbird with an Epson XP-640 printer. I get a momentary flash on the screen and the message indicates that this is the print preview at the bottom, but there is no print preview window (as in Firefox) and no option for scaling. Need some help. Can't read the email when printed for the font is about 1 point in size.

When printing an email, the font is extremely small. I searched here and was instructed to go to 'Print Preview' and adjust the scaling. That works in Firefox but is not working in Thunderbird with an Epson XP-640 printer. I get a momentary flash on the screen and the message indicates that this is the print preview at the bottom, but there is no print preview window (as in Firefox) and no option for scaling. Need some help. Can't read the email when printed for the font is about 1 point in size.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try restarting your 'print spooler' in 'Services'. then retry 'Print Preview'.