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Firfox "Tab" crashs while using PCMATIC Super Shield. Help

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by philipp

W1HCB
W1HCB
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When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

Chosen solution

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.

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All Replies (2)

W1HCB
W1HCB Question owner
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Here is the failure I get as reported by firefox. If you push the restore TAB clears and the address is removed from the navigation bar.

philipp
philipp
  • Moderator
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Chosen Solution

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.