Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Hangouts Still not working FireFox ESR 60.1

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FireLinux

FireLinux
FireLinux
more options

After updating my FireFox (I had been running v49 for a long time), Google Hangouts broke. I read up on FF dropping support for certain plug-ins after v52, and a Google Help page advised that I needed FF "ESR". So I installed that and am <strike>not</strike> on FF ESR 60.1

However, any time I try to join a Google Hangout, it still prompts me to install a plug-in. When I do, that plug-in installs, but never appears in the FF Tools/Add-Ons/Extensions list, and the Hangout page just sits there telling me I will be joined into the call as soon as the plug-in installs.

Does this really work in FireFox or not? And how do I make it work if it does?

After updating my FireFox (I had been running v49 for a long time), Google Hangouts broke. I read up on FF dropping support for certain plug-ins after v52, and a Google Help page advised that I needed FF "ESR". So I installed that and am <strike>not</strike> on FF ESR 60.1 However, any time I try to join a Google Hangout, it still prompts me to install a plug-in. When I do, that plug-in installs, but never appears in the FF Tools/Add-Ons/Extensions list, and the Hangout page just sits there telling me I will be joined into the call as soon as the plug-in installs. Does this really work in FireFox or not? And how do I make it work if it does?

Modified by cor-el

All Replies (1)

FireLinux
FireLinux Question owner
more options

Needed to correct a major typo. I meant to say I AM on FF ESR 60.1