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Firefox is keeping me from accessing my Thunderbird email. I can't do anything because I can't get to the information stored there.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

mmaa1934
mmaa1934
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Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself.

So now I can't get to my email, or any of the identifying information that was stored in the account.

Anybody know a magic way I can reach my account? Thanks!

Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself. So now I can't get to my email, or any of the identifying information that was stored in the account. Anybody know a magic way I can reach my account? Thanks!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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It will not accept any username or password

Verify your credentials using webmail.

Also see https://support.mozilla.org/kb/cannot-receive-messages