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Firefox not recognizing password on android phone

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by LocalHero

LocalHero
LocalHero
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I'm trying to sync my laptop/phone FF accounts. I'm logged in on the laptop but FF on my phone won't accept my password even though I'm using the same email address and password. (I've triple checked)

Laptop is windows 10 Phone is Samsung S7 Android ver 7.0

I'm trying to sync my laptop/phone FF accounts. I'm logged in on the laptop but FF on my phone won't accept my password even though I'm using the same email address and password. (I've triple checked) Laptop is windows 10 Phone is Samsung S7 Android ver 7.0

All Replies (2)

Owlette
Owlette
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Are cookies enabled on your phone?

Tap the 3 dots at the upper right, then tap on "settings." After that, click on "Privacy" and check that cookies are enabled.

LocalHero
LocalHero Question owner
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Yes. Just checked and not only are cookies enabled but I saw the manage logins menu and the login I have saved for my Google account is the same one I've been trying and that is working on my laptop