Thunderbird window opens. Then TB "hangs": the rotation ring rotates ... (win10)
Thunderbird has been working for years in my Windows. I have installed the TB program in F:/sys/Thunderbird, The local mail in F:/Mail and my profile in e:/proj/Thunderbird/profile
After some disk changes today TB hangs. The change was the following. The old E: and F: were the two partitions of a disk. They were renamed as X: and Y: . Then another (and faster M.2) disk was split into two partitions E: and F: and the X: was copied to E: and the Y: to the F:
TB opens correctly. I see all my mail folders but in the upper left corner, and under the File, the round ring keeps rotating.
I deleted all TB program files, reinstalled TB, pointed to my profile, deleted all msf files, run TB in safe mode. But nothing changes the "hang". But I can still access the tool-bar.
If I select the Inbox, then go to Tools/Filters/Run filters on folder, then this option is "grayed"; thus inaccessible.
But it strikes me: no log-on dialogue opens to my POP mail server ( SSl/TLS and "Normal password".
The size of the local mail F:/Mail is 900 files and 8GB.
There has been no other changes than the disk-swap as I see it.
Any suggestion how to track this problem is gratefully acknowledged!
Modified by Wayne Mery
Chosen solution
Only now did I observe that some changes a few days ago in the registry might be the cause of this behaviour. This is so, because other apps have started to behave in a bad manner.
Therefore I have concluded that I must reinstall Windows.
The upshot is, that this thread, unfortunately, is of no other interest to the general user of Thunderbird, except as a lesson that never tamper with the registry. The thread is ended.
Sorry to have bothered you, ChG
Read this answer in context 👍 0All Replies (6)
re: pointed to my profile, Please offer info on how you did this? Did you use 'Profile Manager' ?
re: e:/proj/Thunderbird/
In that 'Thunderbird' folder there should be a 'profiles.ini' file. Please open the 'profiles.ini' file using a text editor program like Notepad and post image showing contents.
Additional info: http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird
The profiles.ini is an empty file! Something has gone wrong when I copied the files.
So from here, can you please suggest some remedy so that the profiles.ini gets repaired? I include the files in my profile for your reference:
Directory of E:\proj\Thunderbird\profile
2019-04-29 21:54 <DIR> . 2019-04-29 21:54 <DIR> .. 2019-04-29 10:47 20 212 abook.mab 2019-04-29 10:32 24 664 addons.json 2019-04-29 10:32 868 addonStartup.json.lz4 2019-04-29 10:54 0 AlternateServices.txt 2015-05-08 12:03 425 984 blist.sqlite 2018-11-15 14:44 573 792 blocklist-addons.json 2017-06-04 10:22 27 953 blocklist-gfx.json 2018-09-13 07:52 139 100 blocklist-plugins.json 2019-04-27 16:57 445 318 blocklist.xml 2019-04-29 08:15 <DIR> blocklists 2019-04-29 15:24 <DIR> cache2 2019-04-29 10:32 <DIR> calendar-data 2018-11-23 05:31 245 760 cert8.db 2019-04-10 16:51 360 448 cert9.db 2019-04-27 07:59 160 compatibility.ini 2019-04-14 09:10 229 376 content-prefs.sqlite 2019-04-29 10:54 524 288 cookies.sqlite 2019-04-29 16:12 32 768 cookies.sqlite-shm 2019-04-29 11:07 0 cookies.sqlite-wal 2019-04-29 11:08 <DIR> crashes 2019-04-29 16:13 <DIR> datareporting 2019-04-07 06:20 228 directoryTree.json 2019-04-29 10:52 368 162 downloads.json 2019-04-29 10:32 <DIR> extensions 2019-04-29 10:38 9 391 extensions.json 2019-04-01 06:17 5 242 880 favicons.sqlite 2019-04-29 16:12 32 768 favicons.sqlite-shm 2019-04-29 11:07 0 favicons.sqlite-wal 2019-04-29 10:54 30 592 folderTree.json 2015-05-08 12:03 196 608 formhistory.sqlite 2019-04-29 10:49 152 829 952 global-messages-db.sqlite 2019-04-29 10:32 <DIR> gmp 2019-04-14 09:10 2 024 handlers.json 2019-04-27 17:48 125 822 history.mab 2019-04-29 15:26 <DIR> ImapMail 2019-03-24 13:13 5 850 impab-1.mab 2019-03-25 14:46 128 737 impab-2.mab 2019-04-09 16:43 164 283 impab.mab 2018-11-23 05:31 16 384 key3.db 2018-11-23 05:31 294 912 key4.db 2019-04-27 16:57 1 572 864 kinto.sqlite 2015-07-30 08:47 17 928 localstore.rdf 2018-01-04 10:48 567 logins.json 2019-04-29 08:15 <DIR> Mail 2014-09-28 09:32 504 mailViews.dat 2018-10-25 13:55 14 712 mimeTypes.rdf 2019-04-29 10:32 <DIR> minidumps 2019-04-29 10:54 200 225 panacea.dat 2019-04-29 16:12 0 parent.lock 2019-02-12 10:39 131 072 permissions.sqlite 2018-02-28 07:01 120 persdict.dat 2018-11-23 05:31 911 pkcs11.txt 2019-04-29 10:54 5 242 880 places.sqlite 2019-04-29 16:12 32 768 places.sqlite-shm 2019-04-29 11:07 0 places.sqlite-wal 2019-03-30 05:59 148 pluginreg.dat 2019-04-29 10:47 45 607 prefs.js 2019-01-30 06:45 46 567 revocations.txt 2019-04-29 10:32 <DIR> safebrowsing 2016-04-09 17:05 16 409 search.json 2019-03-26 09:49 8 898 search.json.mozlz4 2014-09-28 09:32 16 384 secmod.db 2019-04-29 10:54 0 SecurityPreloadState.txt 2019-04-29 10:54 371 session.json 2019-04-29 16:13 371 session.json.tmp 2019-04-29 10:54 204 sessionCheckpoints.json 2019-04-29 16:13 204 sessionCheckpoints.json.tmp 2015-05-08 12:03 327 680 signons.sqlite 2019-04-29 10:54 3 315 SiteSecurityServiceState.txt 2019-04-29 10:34 <DIR> startupCache 2015-07-30 08:53 98 304 storage.sdb 2018-11-23 07:21 512 storage.sqlite 2019-04-29 10:54 1 Telemetry.FailedProfileLocks.txt 2014-11-27 06:20 5 Telemetry.ShutdownTime.txt 2014-09-28 09:32 29 times.json 2018-03-16 10:32 76 818 training.dat 2018-03-16 10:32 8 traits.dat 2019-04-29 10:54 191 virtualFolders.dat 2019-03-29 22:44 98 304 webappsstore.sqlite 2019-04-29 16:12 32 768 webappsstore.sqlite-shm 2019-04-29 11:07 0 webappsstore.sqlite-wal 2019-04-29 10:49 7 802 xulstore.json 2019-04-29 16:12 7 821 xulstore.json.tmp
71 File(s) 170 502 556 bytes
14 Dir(s) 109 576 564 736 bytes free
I answered in a hurry. Now I have consulted the link you sent me. When I have read the information it points to, then I shall tell what I get.
In my part of the world it is bed-tinme, so that will be done asap tomorrow!
Very many thanks so far!
I visited the link given above. In the profile-folder the profiles.ini shown below was created by means of the editor. The problem is still there and it is so, even if Thunderbird is run in safe mode.
So, what is my error? What is it that "hangs"? To me, it is as if Thunderbird wants me to fill in the password that my POP3 provider requests, but TB is unable to start that dialogue-window.
profiles.ini
[General] StartWithLastProfile=1
[Profile0] Name=Gustaf IsRelative=0 Path=E:\proj\Thunderbird\profile
Modified by Gustaf17A
Chosen Solution
Only now did I observe that some changes a few days ago in the registry might be the cause of this behaviour. This is so, because other apps have started to behave in a bad manner.
Therefore I have concluded that I must reinstall Windows.
The upshot is, that this thread, unfortunately, is of no other interest to the general user of Thunderbird, except as a lesson that never tamper with the registry. The thread is ended.
Sorry to have bothered you, ChG