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logging into my bank account

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I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account.

Thank you.

Mary T Morris

I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account. Thank you. Mary T Morris

All Replies (8)

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What is the text of the security message?

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"This connection is untrusted"

"You have asked Firefox to connect securely to altamahabank.com, but we can't confirm that your connection is secure."

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Hi

Do you have an add-ons installed?

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I don't know. What are considered add-ons?

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Hi

When you select the options menu (three dots) and choose add-ons, what is listed there?

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Recommended extensions; popular themes, etc.

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Hi

I am sorry for the delay in writing. Although I am unable to log into the site here (as I am not a customer), I can load the site without any problems.

Is this still an issue for you?

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Yes, it is still a problem. I tried again this morning, and still get the same message. Please fix the problem.

Thank you.

Mary