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Exception setting to connect to a particular url is not working - no signed certification

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Susan
Susan
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Secure Connection Failed

error message: An error occurred during a connection to ###.###.#.##. PR_END_OF_FILE_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

The url I am attempting to connect to is my Pandora for Business account. In the Pandora instructions, they state that when this error message appears, I should create an exception, which I have done. However, Firefox still blocks the connection and I have been unable to find a workaround to gain access and manage my playlist/account. Any ideas?

Secure Connection Failed error message: An error occurred during a connection to ###.###.#.##. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. The url I am attempting to connect to is my Pandora for Business account. In the Pandora instructions, they state that when this error message appears, I should create an exception, which I have done. However, Firefox still blocks the connection and I have been unable to find a workaround to gain access and manage my playlist/account. Any ideas?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This usually means that Firefox wasn't able to find a cipher suite that allowed to connect to this website and Firefox reached the end of the list.

You can check the server.

You can check your browser and see whether there is an overlap.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.